--- title: Unetek Blog Business Technology description: Business phone system advice, information technology, managed network services, cyber-security, voip, pbx, access control, security camera, alarm systems. --- [![Unetek](https://www.unetek.com/hs-fs/hubfs/Unetek_October2019%20Theme/Images/unetek-logo.png?width=239&height=77&name=unetek-logo.png "Unetek")](https://www.unetek.com/) For IT Support call: ** 713.333.2020** - [![Linked In](https://www.unetek.com/hs-fs/hubfs/Unetek_October2019%20Theme/Images/Linkedin.png?width=37&name=Linkedin.png "Linked In") ](https://www.linkedin.com/company/914245) - [![Twitter](https://www.unetek.com/hs-fs/hubfs/Unetek_October2019%20Theme/Images/twitter.png?width=36&name=twitter.png "Twitter") ](https://twitter.com/Unetek?s=20) ## Business Technology ## [Introducing Adobe Acrobat's Worthy Competitor](https://www.unetek.com/blog/introducing-adobe-acrobats-fierce-competitor) Posted by [Troy Stanton](https://www.unetek.com/blog/author/troy-stanton) on Apr 17, 2024 9:45:00 AM - [Tweet](https://twitter.com/share) [![Introducing Adobe Acrobat's Worthy Competitor](https://www.unetek.com/hs-fs/hubfs/Picture1.jpg?width=767&name=Picture1.jpg) ](https://www.unetek.com/blog/introducing-adobe-acrobats-fierce-competitor) Since its inception in 1993, Adobe Acrobat has revolutionized the document creation market, establishing itself as a formidable leader in the industry. With its innovative features and user-friendly interface, Adobe Acrobat has become the go-to choice for professionals and businesses alike. But there's a new player in the market.   [Read More](https://www.unetek.com/blog/introducing-adobe-acrobats-fierce-competitor) 0 Comments [Click here to read/write comments](https://www.unetek.com/blog/introducing-adobe-acrobats-fierce-competitor#comments-listing) Topics: [Insider](https://www.unetek.com/blog/topic/insider) ## [Improving the Customer Experience: The Secrets](https://www.unetek.com/blog/improving-the-customer-experience-the-secrets) Posted by [Troy Stanton](https://www.unetek.com/blog/author/troy-stanton) on May 2, 2023 11:15:00 AM - [Tweet](https://twitter.com/share) [![Improving the Customer Experience: The Secrets](https://www.unetek.com/hs-fs/hubfs/drawing%20idea%20pencil%20and%20light%20bulb%20concept%20outside%20the%20box%20as%20creative%20and%20leadership%20concept.jpeg?width=767&name=drawing%20idea%20pencil%20and%20light%20bulb%20concept%20outside%20the%20box%20as%20creative%20and%20leadership%20concept.jpeg) ](https://www.unetek.com/blog/improving-the-customer-experience-the-secrets) Customers can be fickle (and expensive) creatures today. They demand value, plus a concierge-style buying experience, and guess what, they hold the cards. For one thing, finding a new customer can be up to 25 times more expensive than keeping an existing one. Also, the buying decision has become a critical balancing point between consumers and business owners, especially with looming economic uncertainty. With this in mind, here are six (6) recommendations for keeping your existing clients happy. [Read More](https://www.unetek.com/blog/improving-the-customer-experience-the-secrets) 0 Comments [Click here to read/write comments](https://www.unetek.com/blog/improving-the-customer-experience-the-secrets#comments-listing) Topics: [Insider](https://www.unetek.com/blog/topic/insider) ## [VPN is Tired and Outdated. There is a Better Way.](https://www.unetek.com/blog/vpn-is-tired-and-outdated.-there-is-a-better-way) Posted by [Troy Stanton](https://www.unetek.com/blog/author/troy-stanton) on Jan 23, 2023 12:30:46 PM - [Tweet](https://twitter.com/share) [![VPN is Tired and Outdated. There is a Better Way.](https://www.unetek.com/hs-fs/hubfs/designer%20hand%20working%20and%20smart%20phone%20and%20laptop%20on%20wooden%20desk%20in%20office%20with%20london%20city%20background.jpeg?width=767&name=designer%20hand%20working%20and%20smart%20phone%20and%20laptop%20on%20wooden%20desk%20in%20office%20with%20london%20city%20background.jpeg) ](https://www.unetek.com/blog/vpn-is-tired-and-outdated.-there-is-a-better-way) The widespread use of Virtual Private Networks (VPN) to access files remotely during the Covid-19 pandemic may have created a false sense of security.  Users would open their VPN client software, enter a password and gain "secure" access to the office network.  But at what cost?  Common problems with VPN  include inefficient user interfaces, dangerous firewall pinholes, and outdated software and security. [Read More](https://www.unetek.com/blog/vpn-is-tired-and-outdated.-there-is-a-better-way) 0 Comments [Click here to read/write comments](https://www.unetek.com/blog/vpn-is-tired-and-outdated.-there-is-a-better-way#comments-listing) Topics: [Insider](https://www.unetek.com/blog/topic/insider) ## [Check your Security Policies as Cyber Insurance costs continue to rise](https://www.unetek.com/blog/check-your-security-policies-as-cyber-insurance-costs-continue-to-rise) Posted by [Troy Stanton](https://www.unetek.com/blog/author/troy-stanton) on Aug 16, 2022 10:15:00 AM - [Tweet](https://twitter.com/share) [![Check your Security Policies as Cyber Insurance costs continue to rise](https://www.unetek.com/hs-fs/hubfs/double%20exposure%20of%20businessman%20hand%20drawing%20virtual%20chart%20business%20on%20touch%20screen%20computer.jpeg?width=767&name=double%20exposure%20of%20businessman%20hand%20drawing%20virtual%20chart%20business%20on%20touch%20screen%20computer.jpeg) ](https://www.unetek.com/blog/check-your-security-policies-as-cyber-insurance-costs-continue-to-rise) Premiums for cyber insurance are sky-rocketing and it's not because of inflation. It has been a little over 1 year since the very public cyber-attack of Colonial Pipeline Co. that resulted in a $5M ransom demand. The effect that this hack and a subsequent string of high-profile attacks had on the cyber insurance market in 2021 is unprecedented. Insurance companies were excited to enter this budding new market in the late twenty-teens. There was very little risk and plenty of interested buyers. This new coverage niche was highly profitable. [Read More](https://www.unetek.com/blog/check-your-security-policies-as-cyber-insurance-costs-continue-to-rise) 0 Comments [Click here to read/write comments](https://www.unetek.com/blog/check-your-security-policies-as-cyber-insurance-costs-continue-to-rise#comments-listing) Topics: [Insider](https://www.unetek.com/blog/topic/insider) ## [The Hybrid Work Schedule is Here to Stay](https://www.unetek.com/blog/the-hybrid-work-schedule-is-here-to-stay) Posted by [Troy Stanton](https://www.unetek.com/blog/author/troy-stanton) on Apr 4, 2022 1:33:27 PM - [Tweet](https://twitter.com/share) [![The Hybrid Work Schedule is Here to Stay](https://www.unetek.com/hs-fs/hubfs/Handsome%20businessman%20with%20eyeglasses%20working%20from%20home.jpeg?width=767&name=Handsome%20businessman%20with%20eyeglasses%20working%20from%20home.jpeg) ](https://www.unetek.com/blog/the-hybrid-work-schedule-is-here-to-stay) 2021 was the year the working world went remote.  As pandemic conditions continued to evolve throughout the year, so did the way we work. Employee expectations underwent a seismic shift, with many choosing to opt for more balance and flexibility in where and when they work. With nearly 70% of full-time U.S. workers having worked remotely - and many still doing so - employers have adjusted their workplaces to fit a new hybrid working model. [Read More](https://www.unetek.com/blog/the-hybrid-work-schedule-is-here-to-stay) 0 Comments [Click here to read/write comments](https://www.unetek.com/blog/the-hybrid-work-schedule-is-here-to-stay#comments-listing) Topics: [Insider](https://www.unetek.com/blog/topic/insider) ## [Going Passwordless. The Basics of Multi-Factor Authentication](https://www.unetek.com/blog/going-passwordless-the-basics-of-multi-factor-authentication) Posted by [Troy Stanton](https://www.unetek.com/blog/author/troy-stanton) on Jan 18, 2022 8:58:35 AM - [Tweet](https://twitter.com/share) [![Going Passwordless. The Basics of Multi-Factor Authentication](https://www.unetek.com/hs-fs/hubfs/businessman%20hand%20show%203d%20cloud%20icon%20with%20padlock%20as%20Internet%20security%20online%20business%20concept.jpeg?width=767&name=businessman%20hand%20show%203d%20cloud%20icon%20with%20padlock%20as%20Internet%20security%20online%20business%20concept.jpeg) ](https://www.unetek.com/blog/going-passwordless-the-basics-of-multi-factor-authentication) Passwords are everywhere. We use them to protect many aspects of our online lives, from everyday websites and social media accounts to more important sites like banking, shopping, and corporate network access.  Like most everything in cybersecurity, passwords have served their purpose for a time but when used alone, they have become a big vulnerability. A simple hack or database leak can release millions of passwords to the dark web in a matter of seconds. [Read More](https://www.unetek.com/blog/going-passwordless-the-basics-of-multi-factor-authentication) 0 Comments [Click here to read/write comments](https://www.unetek.com/blog/going-passwordless-the-basics-of-multi-factor-authentication#comments-listing) Topics: [Insider](https://www.unetek.com/blog/topic/insider) ## [With Malware, the Best Defense is a Great Offense](https://www.unetek.com/blog/in-cybersecurity-the-best-defense-is-a-great-offense) Posted by [Troy Stanton](https://www.unetek.com/blog/author/troy-stanton) on Oct 28, 2021 11:08:14 AM - [Tweet](https://twitter.com/share) [![With Malware, the Best Defense is a Great Offense](https://www.unetek.com/hs-fs/hubfs/Close%20up%20of%20businessman%20drawing%20chain%20of%20interaction.jpeg?width=767&name=Close%20up%20of%20businessman%20drawing%20chain%20of%20interaction.jpeg) ](https://www.unetek.com/blog/in-cybersecurity-the-best-defense-is-a-great-offense) Many in the sports world tell us  that "defense wins championships" and in some cases, this may be true - until it's not. The strategy of an aggressive attacking style of offense has two main advantages. One, you are distracting your opponent from their own attempts to score and two, you are focusing your team on the main path to a win; scoring points. The strategy that the best defense is a good offense can also be applied to cybersecurity.  [Read More](https://www.unetek.com/blog/in-cybersecurity-the-best-defense-is-a-great-offense) 0 Comments [Click here to read/write comments](https://www.unetek.com/blog/in-cybersecurity-the-best-defense-is-a-great-offense#comments-listing) Topics: [Insider](https://www.unetek.com/blog/topic/insider) ## [Reduce Cyber Threats in Real Time](https://www.unetek.com/blog/reduce-cyber-threats-in-real-time) Posted by [Troy Stanton](https://www.unetek.com/blog/author/troy-stanton) on Sep 16, 2021 10:15:00 AM - [Tweet](https://twitter.com/share) [![Reduce Cyber Threats in Real Time](https://www.unetek.com/hs-fs/hubfs/Stock%20images/Businessman%20selecting%20a%20digital%20padlock%20with%20a%20world%20map%20on%20the%20background.jpeg?width=767&name=Businessman%20selecting%20a%20digital%20padlock%20with%20a%20world%20map%20on%20the%20background.jpeg) ](https://www.unetek.com/blog/reduce-cyber-threats-in-real-time) Think of a firewall as the moat that surrounds your castle. For pillagers to cross and storm the castle it just takes one village idiot to accidentally lower the draw bridge. What if you could stop them before they ever got to the lever?  In the cybersecurity realm, this is what [DNS layered security](https://www.unetek.com/https/www.unetek.com/ulock360-dns-layer-security-1) offers. Before we explain what DNS layer protection means, let's take a closer look at what DNS is. [Read More](https://www.unetek.com/blog/reduce-cyber-threats-in-real-time) 1 Comment [Click here to read/write comments](https://www.unetek.com/blog/reduce-cyber-threats-in-real-time#comments-listing) Topics: [Insider](https://www.unetek.com/blog/topic/insider) ## [Cyber Criminals Prey on the Unaware](https://www.unetek.com/blog/cyber-criminals-prey-on-the-unaware-0) Posted by [Troy Stanton](https://www.unetek.com/blog/author/troy-stanton) on Jul 19, 2021 1:35:03 PM - [Tweet](https://twitter.com/share) [![Cyber Criminals Prey on the Unaware](https://www.unetek.com/hs-fs/hubfs/Shocked%20young%20business%20woman%20using%20laptop%20looking%20at%20computer%20screen%20blown%20away%20in%20stupor%20sitting%20outside%20corporate%20office.%20Human%20face%20expression%2c%20emotion%2c%20feeling%2c%20perception%2c%20body%20language%2c%20reaction.jpeg?width=767&name=Shocked%20young%20business%20woman%20using%20laptop%20looking%20at%20computer%20screen%20blown%20away%20in%20stupor%20sitting%20outside%20corporate%20office.%20Human%20face%20expression,%20emotion,%20feeling,%20perception,%20body%20language,%20reaction.jpeg) ](https://www.unetek.com/blog/cyber-criminals-prey-on-the-unaware-0) It was another email from a vendor about a purchase order. She'd seen this same email a hundred times before. Why would she look more closely than the familiar logo and letterhead? After all, the dangerous stuff couldn't get past her company's firewall and spam filter. Or so she thought... She didn't notice that the phony email address was from a .co instead of a .com. Flash forward one week.  After dozens of hours of lost business and a $16,000 ransom payment, the company was still digging out of the mess.  [Read More](https://www.unetek.com/blog/cyber-criminals-prey-on-the-unaware-0) 0 Comments [Click here to read/write comments](https://www.unetek.com/blog/cyber-criminals-prey-on-the-unaware-0#comments-listing) Topics: [Insider](https://www.unetek.com/blog/topic/insider) ## [Cloud Hosted Phones are part of the New Normal](https://www.unetek.com/blog/cloud-hosted-phones-are-part-of-the-new-normal) Posted by [Troy Stanton](https://www.unetek.com/blog/author/troy-stanton) on Jun 30, 2020 10:15:00 AM - [Tweet](https://twitter.com/share) [![Cloud Hosted Phones are part of the New Normal](https://www.unetek.com/hs-fs/hubfs/Stock%20images/Businessman%20working%20with%20a%20Cloud%20Computing%20diagram%20on%20the%20new%20computer%20interface.jpeg?width=767&name=Businessman%20working%20with%20a%20Cloud%20Computing%20diagram%20on%20the%20new%20computer%20interface.jpeg) ](https://www.unetek.com/blog/cloud-hosted-phones-are-part-of-the-new-normal) In a Blog post exactly one year ago, we asked ["Are you ready for Cloud-Hosted Phones?](https://www.unetek.com/blog/cloud-hosted-phone-systems) "  We explained what it was, how it worked and the pros/cons as compared to an office-based phone system. Fast forward one year into the depths of the Coronavirus epidemic and we find ourselves in a completely new work environment. The question we asked one year ago has a very different answer today [Read More](https://www.unetek.com/blog/cloud-hosted-phones-are-part-of-the-new-normal) 0 Comments [Click here to read/write comments](https://www.unetek.com/blog/cloud-hosted-phones-are-part-of-the-new-normal#comments-listing) Topics: [Insider](https://www.unetek.com/blog/topic/insider), [Installing a VOIP Phone System](https://www.unetek.com/blog/topic/installing-a-voip-phone-system) [All Posts](https://www.unetek.com/blog/all) [Next](https://www.unetek.com/blog/page/2) ### Subscribe to Email Updates ### Recent Posts ### Posts by Topic - [Insider (23)](https://www.unetek.com/blog/topic/insider) - [Bundling voice and data services to save (2)](https://www.unetek.com/blog/topic/bundling-voice-and-data-services-to-save) - [Installing a VOIP Phone System (2)](https://www.unetek.com/blog/topic/installing-a-voip-phone-system) #### Contact ![Unetek](https://www.unetek.com/hs-fs/hubfs/Unetek_October2019%20Theme/Images/UnetekON-circle.png?width=90&name=UnetekON-circle.png) **Unetek** 2901 Wilcrest Dr., Suite 450 Houston, TX 77042 Email: [sales@unetek.com](mailto:sales@unetek.com) Phone: 1.800.994.1953 or 713.333.2020 Fax: 281.657.7750 Follow us on: [![Friend us on Facebook](https://www.unetek.com/hubfs/Unetek_October2019%20Theme/Images/icon-facebook.png)](https://www.facebook.com/Unetek) [![Follow us on Twitter](https://www.unetek.com/hubfs/Unetek_October2019%20Theme/Images/icon-twitter.png)](https://twitter.com/unetek) © Unetek All Rights Reserved. #### Our Site [![blue-seal-96-50-unetek-inc-90024112](https://www.unetek.com/hubfs/Unetek_October2019%20Theme/Images/blue-seal-96-50-unetek-inc-90024112.png "blue-seal-96-50-unetek-inc-90024112")](https://www.bbb.org/us/tx/houston/profile/information-technology-services/unetek-0915-90024112#bbbonlineclick) #### Support *For remote help enter your 6-digit PIN code: * Technical department: 713.333.2020 option 1 Administration: 713.333.2020 option 2  Sales: 713.333.2020 option 3